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TERMS & CONDITIONS
01.
OUR POLICIES
- 01. Deposits -
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Deposits for all projects are 30% of your quote total, but don't worry...
this is not an additional fee, just a booster for your project so we can hit the ground running before the shoot even starts.​
Once our Deposit invoice has been sent, you will receive 30 days to pay the outstanding balance. Failure to do so could result in losing your booking slot.
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- 02. Amendments -
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If you are unhappy with the result of your project, - firstly, that sucks -
Second, we aim to work with you until your happy Completely Free of Charge.
However, your amendments must qualify with the following information:​​
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A) Your amendment submission is a minor tweak. Not a major tweak.
(Please see our 'Service info' for definitions)
B) An amendment cannot be added to a project after you have received a final invoice of service.​​​
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If you wish to amend a project that has already been completed,
this will be treated as a new quote.
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- 03. Re-Shoots -
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In case the amendments aren't quite cutting it, you can claim a Re-Shoot.
All services are 60% OFF when booking a re-shoot on your project.
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- 04. Satisfaction Guarantee -
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Your project means a lot to us. And if your not satisfied, then neither are we.
Contact us and we will help you out in whatever way we can.
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- 05. Project Privacy -
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All data in your project(s) will be strictly for the project owner's use and distribution.
We will only share data with others unless you have authorised us to do so.
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